Software Customer Service

At Hard Dollar, we’re renowned for our commitment to innovation – an unmatched investment in research and development – which has kept our software at the forefront of technology for nearly two decades. Over the years, our software has won numerous awards and accolades from industry experts.

But more important than any award we can win is how our customers ultimately feel about their partnership with Hard Dollar. And that means providing an extraordinary level of service to help our customers fulfill their business objectives through the effective use of Hard Dollar technology.

We measure how our customers feel about the service we provide on an ongoing basis, using both internal and independently conducted customer surveys. The results speak for themselves.

2009 Solution Benefits Survey

What benefits have you seen since using Hard Dollar?

1. Greater Efficiency
2. Standardization/Consistency
3. Increased Accuracy
4. Increased Flexibility
5. Increased Productivity/Time Saving
6. Reduced Costs
7. Automation/Centralized Library
8. Streamlined Process
9. Provides History/Comparisons/Reporting
10. Better Projection

2007 Customer Satisfaction Survey

Was the Hard Dollar Training class a good use of your time and money?

How would you rate the service you received from Hard Dollar Technical Support?

Would you recommend Hard Dollar to your peers in the industry?

"The staff at Hard Dollar has provided exceptional service and support, and as a result our transition to the new system has been a smooth one. We are extremely pleased with the Hard Dollar system and look forward to a long and prosperous relationship."
North American Group (Alberta, Canada)

"The Hard Dollar team, from support services to client services, have been top notch with every experience I have had. I would recommend your product to any and all contractors out there."
Hunter Contracting (Arizona, U.S.)

For more information about the Hard Dollar Support, support [at] harddollar [dot] com (click here) to contact Hard Dollar’s Technical Services group.

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